In this Lesson

Now is time for Step 2 of the Improvement Kata Process: Grasp the Current Condition. This is a judgement-free zone where we understand how things work with normal people under normal circumstances.

There are 5 steps of Process Analysis within Grasping the Current Condition:

  1. Understanding Customer Demand

  2. Drawing a Block Diagram

  3. Machine Capacity

  4. Process Metric

  5. Outcome Metric

Source: The Toyota Kata Practice Guide

Tucker Kaas | Instructor