Last we heard from Jenna, she was leading the Vendor Relations team and shared an incredible story of improvement. Now, as the leader of the invoice processing team, she lead the team to introduce flow lines and standard work to see an 80% drop in aged balance.

In the words of David Chan, Jenna’s leader, “30% improvement? More like 60% improvement, minimum!”

Expected outcomes:

• Feel inspired to improve your own work

• See flow applied outside of manufacturing processes

Format:

• 15 minute interview

• ~ 30 minutes of Q & R

Technical requirements:

• A desktop computer, iPad, phone, or laptop (one device per person)

• Zoom (with mic & video)

Prerequisites

Ideally, you have attended a Waste Tour (in-person or virtually)

Prework

Optional Prework: Watch Jenna’s previous highlight here.

REGISTER HERE!