6/1/21

Problem Solving & Improvement Systems | Episode Five: Kata Coaching Cycles

This this video, Mark Rosenthal introuduces the final role in the Toyota Kata, the 2nd coach. The 2nd coach is responsible for developing the coach's ability to coach and looks for A. Discipline with following the Kata format and B. Proper coaching (body language, encouragement, guiding instead of telling).
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Problem Solving & Improvement Systems | Episode Four: Kata How-to