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In this special event, we are releasing our new Troubleshooting Guide card that walks the user through the process of identifying the root cause to reveal how to solve the problem.
Expected outcomes:
Develop a systematic approach to identifying and resolving process issues by taking a look at the root cause.
Attendees will learn the importance of having clear standards for outcomes and methods, ensuring consistency and reliability in processes.
Able to diagnose problems more effectively and implement appropriate solutions.
Format:
15 minutes: Teaching The Troubleshooter’s Guide tool
10 minutes: Modeling how it is used
30 minutes: Q & A
Technical requirements:
A desktop computer, iPad, phone, or laptop (one device per person)
Zoom (with mic & video)
Prerequisites
Have attended a Waste Tour (in-person or virtually)
Prework
You can read this blog post by Mark Rosenthal - this is the source material for this tool.