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The Troubleshooter’s Guide

In this special event, we are releasing our new Troubleshooting Guide card that walks the user through the process of identifying the root cause to reveal how to solve the problem.

Expected outcomes:

  • Develop a systematic approach to identifying and resolving process issues by taking a look at the root cause.

  • Attendees will learn the importance of having clear standards for outcomes and methods, ensuring consistency and reliability in processes.

  • Able to diagnose problems more effectively and implement appropriate solutions.

Format:

  • 15 minutes: Teaching The Troubleshooter’s Guide tool

  • 10 minutes: Modeling how it is used

  • 30 minutes: Q & A

Technical requirements:

  • A desktop computer, iPad, phone, or laptop (one device per person)

  • Zoom (with mic & video)

Prerequisites

Have attended a Waste Tour (in-person or virtually)

Prework

You can read this blog post by Mark Rosenthal - this is the source material for this tool.

REGISTER HERE!

 
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June 10

102: Build Waste Tour

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June 17

2 Week Intro to Kata